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Technical Customer Service Representative - MASCON
Category: Telecommunications
  • Your pay will be discussed at your interview

Job code: lhw-e0-89212128

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  Job posted:   Fri May 4, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Technical Customer Service Representative - MASCON

*Create awesome experiences for our customers.*
Join our team!
We are a small highly diverse team providing front line technical customer support for Internet, TV, and phone services.
*Here's the impact you'll make and what we'll accomplish together!*
We provide support and previsioning for all customer premise equipment and we get to test and try out new products.
This position requires flexible availability Monday to Sunday, 6am to 8pm and on-call rotation.
*Here's how...*
Helping customer's solve their technology issues, configuring equipment, monitoring our network, and working with the team to track and manage reliability metrics.
*You're the missing piece of the puzzle...*
* Experience with computers and configuration
* Knowledge of wireless routers
* Email trouble shooting
* Microsoft (MS) Word and Excel
* Understanding of LAN & WLAN networks
* Outgoing friendly customer focused
* Take's ownership of customer experience
* Team spirit
* Experience with Digital cable TV, Phone, and Internet
* Alarm Systems
*Who is TELUS?*
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV(TM). We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS,*you*create future friendly®possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
**Title:** *Technical Customer Service Representative - MASCON*
**Location:** *CAN-BC-Salmon Arm*
**Requisition ID:** *CUS05731-18*

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